Privacy Policy

Tawaab SMS Services is from now on referred to as “our” and “we” in this privacy policy. It applies to how we respect the information that includes the personal information collected from our users. It may consist of information we collect at any time from our website visitors or during the interactions of the users while availing our bulk SMS services or during calls to our sales and support personnel. This privacy policy is a legal document that portrays how the collected user’s information is used, managed, and protected by us.

Information we collect from users

  • First & Last Name

  • Gender

  • Date of birth

  • Contact number

  • Contact address including zip code

  • Job title

  • Email Address

  • Types of services utilized

  • Type of internet browser or computer operating system

  • IP address

Ways that we use users’ information

  • For our internal record maintenance

  • To improve our products and services

  • To send promotional emails on new products, special offers and other that we may deem fit for users’ business development

  • For market research purposes

  • To customize our website as per users’ interest

Also, we share information with our legal entities that we have a strategic relationship to perform work for us or assist us in the maintenance, distribution, and development of our services. These legal entities may include but not limited to companies that process information, fulfill users’ orders, extend credit, and deliver services. But all these entities are also obligated to protect users’ personal information by this privacy policy until we inform the users specifically at the time of collecting information.

Ways we safeguard users’ information

All the users’ information with us is secure with us at any point in time

We commit ourselves to maintain the confidentiality of the information

We will not sell, lease or distribute collected information to third parties without users’ permission

We will provide information without the prior consent of users only if they are required by law

We strictly inform all our employees to adhere to follow all the guidelines for safeguarding the security of information

To prevent any unauthorized disclosure or access to the users’ information, we have put in place many procedures that are suitable for safeguarding users’ information. It includes physical, electronic, and managerial procedures for securing the information.

Users accept the following terms of the privacy policy

  • To utilize the information for advertising and marketing purposes
  • The right to share with our global entities who work for us and liable under this privacy policy
  • For research and analysis purposes for providing better services, upgrading our website, problem-solving, testing, and other purposes
  • In case we sell or merge our rights and ownership to other company, accept to transfer the information to such company without any prior consent
  • Accept to transfer information beyond national boundaries for global group analysis
  • Accept the privacy policy is binding during the full term of using our services and until using our website
  • Accept that the private police is subject to change at any time at our sole discretion without any prior notice
  • On accepting the cookies while using the website, the user’s permitting us to place them in their computer’s hard drive
  • Accept to cookies analyzing the web traffic, to know the visits of particular sites, allow web applications to respond as an individual to tailor its operations as per the users’ need, likes and dislikes
  • Accept cookies for the identification of the used web pages to analyze the amount of traffic on the said web pages
  • Accept cookies to provide a better website for enabling us to monitor the page and improve our services
  • Accept that by clicking on the links in our site, this privacy policy have no control on such linked sites and the user accepts to check in their privacy policy before utilizing their services

Users also acknowledge and agree that internet transactions are not entirely private and secure at all times. And hence accept that messages or information sent or provided by us may have the chance of being intercepted due to internet complexities and that we are not liable whatsoever of any such interception by others even after special notice of encrypting the information.

How users’ can control our use of information?

Though allowing us to use the information, the users’ are at any point in time own their information.

The users reserve their right to add information to our database for using it at our sole discretion that deems fit. And can choose to control how we collect and use their information in the following ways.

  • Users’ can click in the box provided in the website form while filling in the information to prevent it from using it for marketing purposes
  • Even at a later stage after agreeing to use the information, the users’ when they have a change of mind, can send an email asking us to stop using it for marketing purposes
  • Users’ can obtain the personal information held by us under the Data Protection Act 1988, by paying a minimum fee
  • If the users’ believe that any information that we hold is incorrect, they can change it by sending a request via email
  • sers can accept our cookies while viewing our site or can decline them

This privacy policy is for the way we collect, utilize, monitor, manage, and safeguard the users' information. But it is not limited to any other service agreement or our terms and conditions and of any future amendments. In case of any difference of opinion of any terms with users, harmonious resolving them is possible. We reserve our right to change the terms of the privacy policy at any time without any prior information to the users. This policy comes into effect from the date of signing of the agreement to avail of our bulk SMS services and whenever using our website.

Our Contacts

First Floor Block A 6 Sidco Electronic
Complex Rangreth Old Airport Road
Srinagar 190017,
Jammu and Kashmir, India